Products guarantees, and refund:
At our website, customer satisfaction is our top priority. If you are not completely satisfied with our service, we offer a full refund within the first 7 days of purchase, subject to the following conditions:
Conditions for Refund:
- The refund is only available if the issue is due to our service and not a result of any external factors.
- The customer must contact us through WhatsApp and explain the reason for their request for a refund.
- The customer must also provide us with their account details and the location where the refund should be sent.
Steps to Request a Refund:
- Contact us through WhatsApp within the first 7 days of your purchase.
- Provide a detailed explanation of the reason for your request for a refund.
- Provide us with your account details and the location where the refund should be sent.
We will review your request and process your refund as soon as possible. Please allow a reasonable amount of time for the refund to be processed.
Please note that this refund policy applies only to purchases made through SOFAKINGS.US and does not extend to any third-party services. If you have any further questions about our refund policy, please do not hesitate to contact us through WhatsApp.